Privacy Policy

Last Updated: April 5, 2024
1. Introduction
Welcome to Robin’s Crochet Corner (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.robinscrochetcorner.com or make a purchase from us. Please read it carefully.
2. Information We Collect
We collect the following personal information that you voluntarily provide to us:

• Identity & Contact Data: Name, email address, billing and shipping address.

• Transaction Data: Payment information (processed securely by our third-party payment processor; we do not store full card details), order history, and product preferences.

• Technical Data: Automatically collected via cookies and similar technologies, including IP address, browser type, operating system, referring URLs, and information on how you interact with our site.

3. How We Use Your Information
We use your information for the following purposes:

• To process and fulfill your orders, including sending digital downloads.

• To communicate with you about your order, provide customer support, and respond to inquiries.

• To send you marketing communications (only if you have opted in). You can unsubscribe at any time.

• To improve our website, products, and customer experience through analytics.

• To prevent fraud and ensure the security of our website.

4. Sharing Your Information
We share your data only with trusted third parties essential to our operations:

• Payment Processors: (e.g., Stripe, PayPal) to securely complete transactions.

• E-commerce Platform: Wix.com Ltd., which hosts our website and stores your data on secure servers.

• Analytics Providers: Google Analytics and Meta Pixel to understand website traffic and marketing effectiveness.

• Shipping Partners: UPS and USPS, solely to fulfill and deliver your orders.

We do not sell, trade, or rent your personal identification information to others.
5. Data Security
We implement a variety of security measures through the Wix platform, including SSL encryption and secure firewalls, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent, but this may prevent some parts of the site from functioning properly.
7. Your Rights
Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal data.

• Opt-out of marketing communications.
  To exercise these rights, please contact us at info@robinscrochetcorner.com.

8. Changes to This Policy
We may update this privacy policy periodically. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy, please contact:
Robin’s Crochet Corner
Gettysburg, PA 17325
United States
Email: info@robinscrochetcorner.com